As part of our ongoing Quality Compliance within the Home we survey our Residents on a regular basis about what they think of Brandon House and the service we provide. Every six months a report is published showing the results of that survey:

December 2018

  • Do you like living here? 
  • 100% said YES
  • Do you feel protected and safe here? 
  • 100% said YES
  • Is your privacy protected? 
  • 90% said YES, 10% said Don’t Know
  • Do you enjoy suitable activities? 
  • 100% said YES
  • Are you happy with the care you receive? 
  • 100% said YES
  • Are you happy with the staff here? 
  • 100% said YES
  • Are you happy with the meals here? 
  • 90% said YES
  • Do you have access to the phone? 
  • 20% said YES, 70% said Don’t Know
  • Do you know your democratic rights? 
  • 50% said YES, 50% said Don’t Know
  • Are you happy with the cleanliness of the home?
  • 90% said YES, 10% said Don’t Know
  • Are you happy with the laundry service?
  • 100% said YES
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