Activities & Services

Does the Home offer Activities for residents?

A programme of events & activities is organised monthly and includes

  • Visits from entertainers & musicians.
  • Keep fit sessions.
  • Art & Craft activities.
  • Sing-a-longs & reminiscing times.
  • Weekly bingo afternoon.
Are residents encouraged to participate in activities?

Yes. Residents are encouraged to participate in activities & interact with other residents, but Residents’ preferences are always respected.

What other services are offered?

A hairdresser visits every week, a chiropodist every 6 weeks and communion is held once a month. Also we have a short interdenominational Church service each month. Eye tests can be conducted in the Home & visits to the dentist arranged.

Affordability

Are beds available?

Please call 0113 278 7103 to check for our current bed availability.

What are the visiting hours?

Visiting hours are at any time, but we would ask that you please avoid mealtimes to enable our residents to enjoy their meals with privacy.

Is there access for walking frames or wheelchairs?

The Home is completely accessible with plenty of room for all residents to move around irrespective of their needs. A lift is available between floors.

Are single en-suite rooms available?

There are 40 rooms in Brandon House Nursing Home which have ensuite facilities, however there is an adequate number of shower/bathrooms and toilets on each floor to ensure privacy.

Food & Diet

Are personal likes & dislikes taken into consideration in menu planning?

Yes. Here at Brandon House Nursing Home we take residents’ preferences into consideration when planning menus and choices are available at all mealtimes.

We encourage residents to give us feedback on the food at the regular Residents’ meetings, to let us know their likes & dislikes.

Does a dietitian get involved with residents who need special diets?

Yes. Brandon House Nursing Home assess changes in Residents eating habits and when there is cause for concern the local SALT department (a team of dietary professionals) visit the residents concerned and advise what is required.

Are snacks available?

Yes. Snacks and drinks are available throughout the day & evening.

General

Is Brandon House Nursing Home registered?

Yes. Brandon House Nursing Home is fully registered with the Care Quality Commission and the local authority.

Our latest CQC inspection report can be seen on the CQC website: www.cqc.org.uk or you can request a copy from us.

Medical Care

Can I keep my own GP?

As long as the practice you are registered with are happy to travel to Brandon House Nursing Home it is possible to keep your GP.

If not, there are several good GP practices nearby where some of our residents are registered.

Is a doctor available at all times?

Yes, we have access to GPs at all times and for emergencies we have St James University Hospital only 15 minutes away by ambulance.

Does the Home have Care Plans for residents?

A comprehensive care plan is formulated for each resident which reflects their individual needs. These are shared with relatives and updated regularly.

Each resident has a named keyworker.

Complaints

I would like to make a complaint. How can I do this?

There are a number of ways to make a complaint. You can make a complaint to the manager of the home, the registered manager will follow this through accordingly.

Alternatively, you can contact the managing director Liza Beukes at: liza@wecaregroup.co.uk

All complaints will be dealt with confidentially.

Please refer to our Management of Complaints for further information.